How to find, keep customers in tumultuous times? Try 7 levels of engagement
The world of retail is changing rapidly as more people shift to buying via ecommerce and hundreds of stores are shut down. But other firms are facing challenges, too, from finding to engaging and then selling products regardless they goods are services or pastries. So how do businesses survive and thrive today? CatalystCreativity’s CEO Amanda Slavin has some ideas.
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