RESEARCH TRIANGLE PARK – Martin Schroeter, CEO of IBM spinoff-to-come Kyndryl, has big plans for the provider of technology services with an emphasis on speed, agility and a focus on customers.
On Thursday, Schroeter announced the company’s organization, key leadership roles and much more. But in a post at LinkedIn,the longtime IBM exec who had left the tech giant but returned to lead Kyndryl, he went deeper into detail about mission and focus.
“The true test of any company is what it can do for its people and its customers. Those priority areas were paramount as we designed Kyndryl’s structure, with three guiding principles – speed through simplification, effectiveness through integration, and innovation through agility,” he wrote.
“All three of these principles have led to an operating and organization structure for Kyndryl … that drives a laser focus on our employees’ ability to succeed by having an unrelenting focus on helping our customers achieve their business goals.”
The spinoff will have a big impact in the Triangle where a sizable number of employees in the IBM business services group that will form Kyndrl.
For now, he assured workers, nothing changes.
IBM spinoff Kyndryl outlines global organization, six areas of focus
“These announcements are important milestones that will prepare Kyndryl for future success – nothing will change with the IBM Global Technology Services business until after responsibility passes to the Kyndryl team. We remain on track to complete the spin-off by the end of the year. I’m excited about what we can achieve together,” he wrote.
Schroeter addressed employees directly in the post:
“If you’re a Kyndryl employee, what it means is that you can start to see where you will contribute. From delivery services in state-of-the-art centers to the creation of new offerings, your talent will help advance the vital systems that power progress for our customers and for our society. We’ll have in-country teams that have deep appreciation for their markets, and teams build around customers and industries to accelerate technology adoption and customer innovation. Over the next few weeks, we will have more specifics on our structure, but you can see how we’re assembling our skills and expertise in ways that can help our customers innovate and succeed, with self-directed teams that emphasize results, security and speed. You will be a huge part of how we create and sustain our customers’ healthy digital ecosystem.”
He also made promises to customers:
“If you’re a Kyndryl customer, what it means is that we’ll have teams built around you and your long-term services needs. Our customer-centric model will be fast and focused, and designed to bring customers the essential skills to help them design, run and manage the most modern and reliable technology infrastructure… the critical systems your business depends on each day. Our focused services model will empower leaders at all levels to make quick decisions and assist you on your digital transformation journeys — wherever you are on that journey.”
And to Kendryl’s partners:
“If you’re a Kyndryl partner, what it means is that you will work with a focused team — we’ll be scaling our experience, our deep data insights and our IP (with more than 3,000 patents) to integrate our services offerings as part of six global practices and advisory and implementation services. These streamlined offerings will allow Kyndryl to work with you to deepen our capabilities and bring the best of our expanded ecosystem to our customers. We understand what it takes to build and run secure and complex technology environments, and our partners will be able to leverage that experience as we support customers with speed and the best technology solutions.”
As for the company’s future, he promised an “exciting journey.”
“Kyndryl is preparing to change the managed infrastructure services industry, and we hope you will join us on this exciting journey,” he wrote.
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