Yo: Look Beyond Your Tech for the Value You Create
Regardless of what you think about the rise, fall, and (perhaps) resurrection of messaging app Yo, its story illustrates something very clearly—technology companies make experiences, not products. There’s important insight in this tale that applies to businesses of any size and stage. In fact, some of my favorite local startups, Adzerk, ReverbNation and Shoeboxed, all demonstrate this clearly. The experiences they deliver are central to their company’s message and mission. YO! YO? Yo, if you haven’t read about it, is an app that does only one thing—sends a message containing the text ‘Yo’ to your contacts in the app....
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