Elitsa Bakalova | WRAL TechWire
Elitsa Bakalova

Elitsa Bakalova


Posts by Elitsa Bakalova


Inside Cisco: Growing services revenue a bright spot in pivot to software

Editor’s note: Cisco, which operates one of its largest corporate campuses in Research Triangle Park, earlier this week announced plans to cut 5,500 jobs as the networking giant continues to pivot from its traditional networking hardware reliance to software and services where revenue has grown for 53 consecutive quarters. Technology Business Research analyst Elitsa Bakalova takes a look at what’s happening. HAMPTON, N.H. – As Cisco (Nasdaq: CSCO) transitions the business model, the savings from global headcount reductions will be invested to further expand the software and services businesses Cisco’s corporate revenue declined 1.6% year-to-year to $12.6 billion in...

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Inside Cisco: Will leadership change affect its culture or direction?

Editor’s note: Analysis: Secure, scalable intelligent networks light the path as Cisco works to reconstruct its reputation as a trusted advisor of the connected world, but what impact will new CEO Chuck Robbins have when he takes over from John Chambers? Elitsa Bakalova, Senior Analyst at technology Business research, offers her insight. HAMPTON, N.H. – New leadership will not change Cisco’s (Nasdaq: CSCO) direction or culture, as the company continues to drive integrated services in its evolution from a product- to services-led advisory partner; Cisco announces that the biggest change from its new CEO would be an accelerated pace of...

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Triangle’s Xerox IT workers get a new boss in France-based Atos

Editor’s note: The decision by Xerox to sell its information technology outsourcing business to Atos is a big boost for the France-based firm, says analysis firm Technology Business Research. The deal also means Xerox ITO workers in the Triangle are getting a new boss. Xerox operates a big call center in Cary and has workers in the Triangle who have worked with Lenovo and other firms such as Apple. The $1 billion deal involves some 4,500 workers in North America, including some in the Triangle. Xerox will keep ITO access through Atos. HAMPTON, N.H. – Expansion in North America...

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Cisco is finding a growing goldmine in services business

Editor’s note: Elitsa Bakalova is an analyst with Technology Business Research. She takes an inside look at Cisco’s latest earnings report. HAMPTON, N.H. – Services revenues continue to expand in spite of declines in product sales as Cisco (Nasdaq: CSCO) assists customers in embracing new IT technologies through consulting and...

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