RESEARCH TRIANGLE PARK – Google Fiber is shutting down its network in Louisville, citing problems arising from a construction method the company utilized in burying fiber-optic cables.

However, the decision to close operations in that city will not affect other operations such as is the Raleigh metro area and Charlotte, the company said in a blog post.

“This decision has no impact on our operations in any of our other Fiber cities, where we continue to sign up and install new customers every day,” Google Fiber said.

Google Fiber recently reaffirmed its commitment to growing a presence in the Triangle.

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“After a lot of analysis, we’ve made the tough decision to leave Louisville, Kentucky. As we told our customers today, we will be turning off the network on April 15 and their next two months of service are on us,” the company said in the blog.

Citing a method of laying fiber that required trenching that was not as deep, Google Fiber said problems arose with quality.

The firm said it was “were trialing a lot of things in Louisville, including a different type of construction method — namely, placing fiber in much shallower trenches than we’ve done elsewhere.”

To fix problems, Google Fiber wrote, “We would need to essentially rebuild our entire network in Louisville to provide the great service that Google Fiber is known for, and that’s just not the right business decision for us.”

Google Fiber also operates in Kansas City, Austin Texas, Provo Utah, Atlanta, Orange County California, Salt Lake City and Nashville.

Read the full blog post online.

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