Startup profile: Yanay, bringing AI to customer engagement

Will your business get a thumbs up or thumbs down? A yes or no?

Yanay says it can deliver more “yeas” and thumbs up, thus the name and the logo.

How do businesses better engage customers and improve their happiness? Yanay says it helps owners sleep better by providing AI-based, data-recommended actions based on reviews of media channels.

“The fear that there are negative brand perceptions they are unaware of keeps business owners up at night. Today, there are so many media channels and trying to keep up with what’s being said about your brand or business is a big challenge – especially for smaller organizations,” says founder Curt Meinhold.

“Yanay leverages artificial intelligence to make internal and external sentiment data blind to stereotypes and human bias. Our mission is to deliver fact-based and proactive decision-making for happier customers and increased business and brand engagement.”

Launched earlier this year, Yanay is participating in the CED Tech Venture Conference on Sept. 19-20 in Raleigh.

This profile is one in a series written, edited and published by WRAL TechWire in partnership with the CED.

Profile: Yanay

Email contact: business@yanay.io
Website: Yanay.io
Founder: Curt Meinhold
How many employees? 3
Link to CED Tech Venture Company Profile: https://cednc.org/company-profile/yanay

The Q&A:

What is the focus of your business?

Automated customer recommendations for engagement and happiness. Yanay leverages artificial intelligence to make internal and external sentiment data blind to stereotypes and human bias. Our mission is to deliver fact-based and proactive decision-making for happier customers and increased business and brand engagement.

What is the top pain point/business application you are seeking to address?

The fear that there are negative brand perceptions they are unaware of keeps business owners up at night. Today, there are so many media channels and trying to keep up with what’s being said about your brand or business is a big challenge – especially for smaller organizations.

What makes it unique?

Our simplicity and automation delivers data-driven recommended actions, saves time, and is more affordable than alternatives on the market today

Why should investors be interested in your firm?

Deep learning is growing exponentially, year-over-year, and the timing is right to invest in technologies and businesses delivering solutions leveraging these technologies. Yanay has a beta platform completed, multiple paid customers, and will release the platform publicly by end of October 2017.

Our founder has over 20 years experience delivering content and analytics solutions to large and small businesses and has helped numerous startups with successful exits.