How are small businesses using or planning to use generative AI? Check this chart

RESEARCH TRIANGLE PARK – Most small business owners plan to or are already using generative AI – think ChatGPT – but 44% of companies are planning to hire fewer people as the movement to embrace artificial intelligence grows, according to a new survey.

FreshBooks, a provider of financial software and surveys, conducted a survey of 1,000 small businesses in the U.S. and Canada. Check out the following chart to see specific findings:

FreshBooks graphic