SANFORD – VinFast is recalling all of the 999 vehicles – its first shipment sent to the U.S. from Vietnam – due to a software glitch.

The Vietnam-based company which is building an electric vehicle car plant in Chatham County made the recall after a warning from the U.S. National Highway Traffic Safety Administration on Thursday.

A software glitch caused a blank screen in the VF 8 model EVs that displays safety information. The problem “may increase the risk of a crash,” the NHTSA said.

In its notice, the NHTSA reported:

VinFast Auto, LLC (VinFast) is recalling certain 2023 VF8 vehicles. A software error may cause the multifunction head unit (MHU) display to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

VinFast still has some 700 of the initial shipment vehicles.

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In a statement made to Reuters, VinFast noted:

“VinFast is not aware of any field reports of incidents. The company is issuing this recall out of an abundance of caution.”

About the incidents

In the recall report NHSTA said VinFast discovered five instances of blank screens:

“On April 27, 2023, as part of its daily review of customer comments and concerns, the VinFast Customer Care
Team identified a single incident of the MHU losing the rendered image on the display screen causing a blank
screen.

“This single incident was brought to the attention of the VinFast Product Assurance Committee (VPAC) for
further investigation. The VPAC tracked this incident, and searched daily for other possible similar incidents.
From April 27, 2023, to May 9, 2023, VPAC tracked all comments mentioning a blank screen. After the
confirmed discovery of four more mentions of blank screens in customer comments, between April 29, 2023,
and May 2, 2023, VPAC assembled a cross functional team to investigate and determine a root cause. From May
8, 2023, to May 11, 2023, VPAC conducted an extensive technical investigation. On May 12, 2023, VPAC
recommended that VinFast initiate this recall.”

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