With the iPhone 14 models, Apple introduced a Crash Detection feature that is designed to contact emergency services automatically should a collision be detected. Crash Detection has already saved lives, but there have also been a number of complaints about the option accidentally triggering at ski resorts, amusement parks, and in other non-emergency high-activity situations.
Apple has introduced Crash Detection optimizations in the last several iOS 16 updates to try to cut down on false calls, and now the company has new recommendations for users that accidentally activate the crash detection feature. In an updated Crash Detection support document, Apple directs users not to hang up if an accidental call is placed, and to instead explain to the emergency responder that help is not required.
For more details, read the full story at MacRumors: https://www.macrumors.com/2023/04/05/crash-detection-support-document-update/
