Editor’s note: The FTC published the following blog Monday after the agency announced a record $520 million decision against Cary-based Epic Games regarding children’s privacy concerns as well as shopping.


WASHINGTON, D.C. – Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds [$520 million total to resolve issues] for some parents and players? Well, there’s a Part 2: the FTC has reached another settlement with Epic about its handling of privacy for kids and teens who played Fortnite.

When playing Fortnite, you might get matched up with other players to battle it out until there’s just one player or team left. Those players include kids and teens who make up a big part of the hundreds of millions of people who play Fortnite. And it also includes adults — anyone really.

What’s the problem? The FTC says the game’s default settings were not private — voice and text chat were automatically on, and turning that off was not easy. That meant players’ voices, including kids and teens, were automatically broadcast to friends and strangers alike. That also meant anyone who saw your kid’s display name, which was also automatically public, could send a friend request. So strangers could play with — and potentially talk and chat with — them again. This, says the FTC, resulted in kids being bullied, threatened, and harassed, including sexually, through Fortnite. For two years, Epic also didn’t get parents’ permission to collect information from their kids under 13 — something required by the Children’s Online Privacy and Protection Act.

To settle the FTC’s charges, Epic has agreed to change its default settings for kids and teens from public to private, so it blocks open voice and text chat by default. Epic will also put a privacy program in place and pay a $275 million penalty to the U.S. Treasury. (While there won’t be refunds under this settlement, you might be eligible for money back if you were unfairly charged. Learn more at ftc.gov/fortnite.)

If you’re a parent, new games are almost certainly in your future this holiday season. Before your kids or teens start playing:

  • Know that usernames might be public. Talk about usernames. The best ones won’t include a user’s real name or other personal details about them.
  • Check the privacy settings in the game.  If the settings are hard to find or hard to make changes to, tell the FTC.

If you think a company is breaking the rules when it comes to you or your kids’ or teens’ privacy, tell the FTC at ReportFraud.ftc.gov.

This post was originally published at: https://consumer.ftc.gov/consumer-alerts/2022/12/gift-privacy-fortnite-players