RALEIGH – Concerned that your smartphone use is threatening to exceed your plan’s limits? If you are an AT&T customer, that’s no longer a concern during th coronavirus outbreak.
The communications giant is waiving overage fees for data and voice plans, a spokesperson announced Sunday evening.
Other carriers also are responding to the virus in various ways.
The AT&T decision applies to domestic services and customers across the US.
“These fees will be retroactively waived, dating back to March 13th,” the spokesperson said via email.
“This commitment is in addition to our participation in FCC Chairman Pai’s ‘Keep Americans Connected Pledge.'”
Pai requested wireless and Internet providers to work with customers in order to avoid the cutting off of service and also look for ways to increase bandwidth.
“We will not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic,” the AT&T spokesperson said.
Verizon, meanwhile, is offering unlimited domestic calling to customers on limited-minute plans through April 30.
T-Mobile is offering “unlimited smartphone data for the next 60 days (excluding roaming).”
Spectrum Mobile, meanwhile, is making its Wi-Fi hotspots available for use by non-Spectrum customers.
Sprint’s response to the virus is available at this website.
The wireless plan waivers were announced just days after AT&T said it is closing down many of its storefronts that sell phones, service plans and internet broadband packages.
For more details from AT&T, visit this website.
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