RESEARCH TRIANGLE PARK – Zensar, a provider of services to help clients implement digital solutions, is planning to hire as many as 200 people over the next two years at a new customer support center in RTP.

Zensar, which is part of India-based RPG Enterprises, says the “current plan” is to hire “about 100” people, all of whom will be “local hires.”

Jobs will be for developers, testing business analysts, data analysts, project leads and project managers.

The center will provide customer support, consulting and training,

Hiring up to 200 people could occur by the end of 2019 depending upon adding more customers.

“North America is our biggest region and we are focused on making intense investments in this region,” said Sandeep Kishore, the CEO and managing director of Zensar.

“Some of our important customers are located in the vicinity, making the RTP a perfect location for our first nearshore customer delivery center here. We are committed to investing in building local talent that will strengthen our customer offerings. The facility will deliver on our business services, making us trusted partners to our customers.”

Zensar clients include:

  • Manufacturing
  • Retail
  • Financial services
  • Consumer businesses

“RTP has emerged as an innovation hub, with a good pool of technology talent. It has been our endeavor to adopt a customer centric approach in giving excellent delivery to our customers. We look forward to training, learning and growing our operations in this region characterized by growth, innovation and diversity,” said Venky Ramanan, executive vice-president  for Zensar, in the center’s announcement.

“Our team based in this location will be proactively working to enhance our relationship by engaging closely with the customer team.”