WalkMe, a Silicon Valley-based software firm, has opened an office in Raleigh and plans to hire “hundreds” of people over the next several years.

WalkMe made the announcement Tuesday morning.

The company currently lists 11 job openings in Raleigh at its corporate website.

[Exclusive: Economic developers explain how Raleigh and Wake County convinced WalkMe to expand in the Triangle.]

Raleigh will be the firm’s global center of excellence for its recently WalkMe Apps. The firm describes the apps as “a new and free way for app developers to create better mobile software, faster. WalkMe Apps is a brand new solution solving some of the toughest challenges that independent mobile app developers face. It enables app developers and startup entrepreneurs to focus their attention on the development of core software while providing them with the necessary user and customer engagement tools – ‘applets’ – to drive premium upgrades, monetization, boost user experience, reduce uninstalls and improve app ratings.”

The startup raised $25 million in venture capital last year. The expansion to Raleigh comes as part of the firm’s plan to open several offices.

“We have big plans for 2016 and beyond, and we have plenty of positions open for smart people who share our passion,” said CEO Dan Adika in a statement.

“We chose to establish our regional headquarters in Raleigh because we identified Wake County as a leading tech hub in the southeast, with a high number of skilled people who can join WalkMe,” he added.

The decision to locate in Raleigh came after months of talks with various groups, WalkMe said in the announcement.

The company already has offices in San Francisco, New York, Australia and Israel.

WalkMe designs apps that it says improves customer experience for clients.

More than 700 companies use WalkMe, including AT&T, Cisco and Citrix.

The WalkMe platform

Source: WalkMe

WalkMe is a cloud based Enterprise Class Guidance and Engagement Platform. The context-intelligent platform guides users and drives them to action within any online experience.

The Platform anticipates user needs and provides help exactly when and where they need it. WalkMe also drives users to action by highlighting new features and recommending relevant high-value offerings.

All of this is accomplished without any changes to or integration with the underlying software.

WalkMe includes three modules:

  • WalkMe Player

Place all of your apps in one central place that your users can access in seconds! The player appears as a non-intrusive tab on the side of your screen.

  • WalkMe Editor

Create, edit and manage all of your WalkMe Apps with the Editor, an intuitive andeasy-to-use tool that you can use without any prior technical knowledge.

  • WalkMe Analytics

Better understand your user’s needs and track performance with Analytics, a powerful tool that measures in real-time how your users experience the WalkMe Apps.

Read more at: