Updated Aug. 27, 2014 at 2:34 p.m.

Premium Lock TWC customers unleash anger over massive Internet outage

Published: 2014-08-27 12:27:00
Updated: 2014-08-27 14:34:46

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Readers from around the Triangle, eastern N.C. and as far away as San Antonio reacted with frustration and anger as Time Warner Cable's nation-wide Internet outage dragged on for hours early Wednesday. Some say problems began as early as 1 a.m. TWC didn't acknowledge a problem until just after 4 a.m. through Twitter. Others say they have had trouble for several days....

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I wasn't affected by the problem since I was smart enough to get TW out of my house long ago. I believe that they have the worst customer service in the universe.
I've also noticed in the past month or so that some TV channels are either frozen or pixelated, in addition to slow Internet speeds. It’s become very erratic and frustrating!
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