WRAL Tech Wire

Customers say service improving at top 3 wireless providers

The American Customer Satisfaction Index puts Sprint, AT&T, T-Mobile USA and Verizon Wireless within two points of each other on a 100-point scale of customer satisfaction. That's the smallest spread since the survey started looking at all four companies in 2005.

If disaster strikes, Homeland Security certifies AT&T is ready

The communications giant is the first company to receive Department of Homeland Security certification for disaster preparedness. AT&T practices five times a year for a variety of emergencies.

AT&T disaster exercise in Atlanta.

Latest News on Xbox, Facebook, Google, AT&T, Rovio

Microsoft tests $99 Xbox deal; When Facebook Met Wall Street; Google extends Hangouts on Air broadcasts to all; AT&T chief regrets offering unlimited data for iPhone; Angry Birds maker Rovio makes $106M in 2011, considers IPO.

AT&T barges into home security and automation

AT&T said Monday that it will start selling home automation and security services nationwide.

AT&T selling Yellow Pages business for $950M

Private equity firm Cerberus is paying AT&T Inc. $750 million in cash and a $200 million note, plus a 47 percent stake in YP Holdings LLC, the new entity that will run the YP business.

SAP targets SAS, IBM; new iPad rates No. 1; iPhone dominates sales; Nortel trial; Cisco invests big in Brazil

Inside the Bulldog blog: SAP unveils its predictive analytics software; Consumer Reports likes the new iPad despite heat; iPhone outsells its rivals - combined; Nortel's earnings "error;" Cisco to invest $547M in Brazil

GSK's HIV drug matches Merck; AT&T, Verizon speed-date startups; stalking women app pulled; unveiling Lenovo's new laptops; Steve Jobs the movie features Ashton Kutcher

AT&T picks Nokia, HTC models as first Windows phones

The Nokia Lumia 900 and the HTC Titan II both run on new Windows Phone software.

STEM News from YouTube, Lenovo, AT&T, Google, more

YouTube, Lenovo announces Space Lab winners; AT&T commits $250 Million to education; Google, ASU team up again for Western NC Gravity Games; Opinion: Making STEM education work for North Carolina.

Federal government sues AT&T over fraudulent calls.

The Justice Department says AT&T billed the government improperly for a service designed to be used by deaf and hard-of-hearing that was aubused by overseas callers.

User rebuffs AT&T offer to settle iPhone throttling case

In a letter dated Friday, a law firm retained by AT&T is threatening to shut off Matthew Spaccarelli's phone service if he doesn't sit down to talk. He won a court case against the phone giant over the slowing down of data to his wireless phone.

'Throttling' iPhone case could open gates for millions more

AT&T plans to appeal verdict in which a customer was awarded $850 after he sued to fight the "throttling," or slowing down, of his smartphone data access. Many other customers could take the same action.

AT&T customer wins $850 in iPhone 'throttling' case

A California customer filed a small claims case against AT&T last month, arguing the communications giant unfairly slows speeds on his iPhone 4's unlimited data plan. The ruling could pave the way for others to follow suit.

Customers fleeing, T-Mobile moves to embrace iPhones

The nation's fourth largest wireless carrier says it will revamp its network to support Apple's phones. T-Mobile lost more than 500,000 customers in the fourth quarter.

AT&T picks western North Carolina for $200M data center

AT&T joins Google, Facebook and Apple in picking the western part of the state for a data warehouse. Other firms also have data facilities in the state.