Google Fiber opens services kiosk at Crabtree Valley Mall

RALEIGH – Google Fiber’s growing services footprint across the Triangle now includes a kiosk at Crabtree Valley Mall.

“At Google Fiber, we’re always striving to provide our customers with internet service so good that they never need to talk to our service team. But when customers do need us, we want to make it as easy and pleasant as possible,” wrote Beau Blochlinger, head of Retail Operations at Google Fiber, in a blog post on Monday. “That’s why we’ve recently opened Google Fiber Kiosks in local malls where our customers can find us easily and take care of business quickly.”

Kiosks also were opened in San Antonio and Kansas City.

Customers “can sign up for or upgrade service, get help optimizing their home network or troubleshoot most issues with our dedicated service and sales teams — all while getting their other shopping done,” Blochlinger wrote. “The new kiosks are in heavily traveled areas and are designed to make it convenient and quick for customers to check out the latest from Google Fiber.”