Considering Apple Stores’ 2-hour delivery? Then beware of potential theft

While many Apple Stores in the U.S. offer two-hour delivery of in-stock products for $9, customers should beware of potential theft and subsequent refund difficulties when considering this option, based on online complaints over the years.

The latest cautionary tale was shared this week by a Reddit user in California, who claimed that the iPhone 14 Pro Max and Apple Watch Ultra they ordered through Apple’s online store with same-day delivery was falsely marked as delivered by the Uber Eats driver assigned to deliver the order. The customer contacted Apple’s customer service team, but claimed that Apple ultimately declined to offer a refund for the $2,098 purchase, despite the customer having video evidence of waiting outside for the delivery at the address provided.

For more details, read the full story at: https://www.macrumors.com/2023/02/16/apple-store-same-day-delivery-issues/