Lenovo, which is battling HP for the No. 1 PC seller around the globe, is rolling out PCs as a Service through which customers pay a fixed monthly fee in exchange for the latest hardware, upgrades and services.
Lenovo PCaaS was announced Tuesday morning at the “Lenovo Transform” tech conference in New York.
“Designed to eliminate the burden of buying, deploying and managing computing assets, PCaaS increases product lifecycle efficiency and reduce overall total cost of ownership,” the global tech giant, which operates one of its two global headquarters in Morrisville, says.
By offering the latest equipment, upgrades and service without any upfront capital costs, Lenovo is hoping to land corporate customers who want the latest tech without the challenge of constant upgrades and being stuck with hardware that becomes quickly outdated in today’s rapidly changing tech world.
Lenovo touted the ThinkStation P320 Tiny as part of the program.
- VIDEO: Watch the Lenovo transform event at: https://www.youtube.com/watch?v=ukrFJClKaLA
Lenovo says the offering helps companies who want a “tech-savvy workforce.”
“They expect the same flexibility and freedom to upgrade in the workplace that they enjoy with their personal devices.
59% (PwC report) said that an employer’s provision of state-of-the art technology was important to them when
considering a job,” Lenovo says.
The new service enables companies to show workers “you are adapting to the trends and allowing your employees to be more engaged, while enjoying cost savings and better IT-resource allocation.”
Lenovo cites the following as “key features” the PCaaS offering:
Image custom SOE, configure BIOS, load management tools.
- Deploy Onsite
Install new machine, migrate data, remove old machine.
- Premier Support
Single end-user phone line, technical account manager, multi-vendor, onsite fix.
- Fleet Flexibility
Provides the customer levels of upgrade flexibility to meet business needs.
- HW & SW Monitoring
Monitoring, remote management, multi-vendor, patches, onsite options.
- Optional Ad-ons
Web monitoring, Email monitoring, Managed Anti-Virus, Office 365.
- Asset Recovery
Removal of old assets and secure data erasure.
“The workspace is evolving and so is our PCSD business (PC and smart devices). The Commercial Business Segment has been created to service our customers through innovative solutions and tools that will help them harness the intelligence transformation,” said Christian Teismann, senior vice president and general manager of the Commercial Business Segment, PCSD, for Lenovo.
“ThinkStation P320 Tiny and PCaaS are just two solutions within our tool kit we are launching to help IT organizations transform. PCs will continue to be the integral component of the personalized computing future.”
Learn more about the PCaaS offering at:
WHAT IS PC AS A SERVICE?
“As IT budgets contract, you want to realize increased efficiency in your PC lifecycle, from Procurement, Deployment, Support and Management, to Refresh. Lenovo PCaaS will assist by providing an end-to-end solution, including hardware, peripherals, and managed services. It is designed to simplify and reduce your overall IT cost, and allow your business to focus on what’s important. PCaaS allows customers to streamline their asset planning and IT management burdens, and operate with reliable high performance. PCaaS reduces capital outlay and the unforeseen costs of outfitting an organization with a fleet of hardware, and helps with management, so you can redirect resources to core competencies.”