Apple Inc. (Nasdaq: AAPL) said its iCloud online-storage service is working again after some users faced problems accessing their content.

Apple built a huge data center complex in western North Carolina to support its “cloud” services.

Apple disclosed the outage on its website. ICloud, introduced by Apple last year, is used for storing photos, music, documents and other files.

Trudy Muller, a spokeswoman for Apple, declined to comment.

Notices on the iCloud technical support website tracked the problem:


  • All services are online.

Last Updated: 06/20/2012 13:06 PDT

  • iCloud: Services – 06/20/2012 09:00-13:00 PDT – Users Affected: Some

06/20/2012 13:06 PDT Users may have been unable to access iCloud services. Normal service has been restored.

  • iCloud: Mail & Notes – 06/18/2012 07:02-07:29 PDT – Users Affected: 0.2%

06/18/2012 08:12 PDT

  • Mail may have been slow or unavailable. When Mail became available, users may have experienced delays with incoming messages. Normal service has been restored.

(Bloomberg news contributed to this report.)