Trying to make amends for massive outages last week, Research In Motion (Nasdaq: RIMM) is giving customers some free premium apps and a month of technical support.

The Canadian company says that the apps, worth more than $100, will be made available over the coming weeks on BlackBerry(at) App World. They include iSpeech Translator, Bejeweled and Texas Hold’em Poker 2. The offer runs until the end of the year.

Reseach in Motion also will offer its enterprise customers a month of free technical support.

“We have apologized to our customers and we will work tirelessly to restore their confidence,” Co-Chief Executive Officer Mike Lazaridis said. “We are taking immediate and aggressive steps to help prevent something like this from happening again.”

Meanwhile, some analysts expect Research In Motion to take a hit from customers.

RIM will face “defections” to Apple Inc. after the U.S. company started selling its new iPhone, Matt Thornton, an analyst at Avian Securities LLC in Boston said last week. Most estimates for first weekend sales ranged from 2 million to 3 million, with Yankee Group analyst Carl Howe predicting up to 4 million.

Last week’s blackout interrupted email and Internet services for tens of millions of users globally and left company leaders apologizing profusely.

BlackBerry phones are already struggling to keep pace with competitors like Apple Inc.’s iPhone and shares of Research In Motion have already paid a price.

[Research In Motion operates a research and development center in Durham, N.C.]

(Bloomberg news contributed to this report.)

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