The latest news from IBM (NYSE: IBM):

• IBM offers social media lessons for small businesses.

Lisa Barone, writing at Small Business Trends, offers four “takeaways” from an IBM exec’s social media briefing.

  1. “We Must Accept That the Conversation Has Shifted”
  2. “Search Drives Decisions”
  3. “The Power of Social Media Is Real-Time Feedback”
  4. “The Biggest Social Media Inhibitor = Fear of Having Nothing to Talk About”

Read more details here.

• Big Blue says companies need more community managers, GMA news reports.

More from the social media front at IBM:

“The exponential growth of social media business use around the world has given birth to a new job post—the Community Manager—which has become one of the “hot new areas” of employment,” writes JM Tuazon

Read more details here.

• Business process management startup takes on IBM, Oracle. BonitaSoft raises $11 million in new funding for its offensive, Tech Crunch reports.

Read more details here.

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