BEIJING — At first, it looks like a sleek Apple (Nasdaq: AAPL) store. Sales assistants in blue T-shirts with the company’s logo chat to customers. Signs advertising the iPad 2 hang from the white walls. Outside, the famous logo sits next to the words “Apple Store.”
And that’s the clue it’s fake.
China, long known for producing counterfeit consumer gadgets, software and brand name clothing, has reached a new piracy milestone — fake Apple stores.
An American who lives in Kunming in southern Yunnan province said Thursday that she and her husband stumbled on three shops masquerading as bona fide Apple stores in the city a few days ago. She took photos and posted them on her BirdAbroad blog.
“[T]his was a total Apple store ripoff. A beautiful ripoff – a brilliant one – the best ripoff store we had ever seen (and we see them every day). But some things were just not right: the stairs were poorly made. The walls hadn’t been painted properly,” the blogger wrote.
“Apple never writes “Apple Store” on it’s signs – it just puts up the glowing, iconic fruit.”
(Read the blog here.)
The three stores are not among the authorized resellers listed on Apple Inc.’s website. The maker of the iPhone and other hit gadgets has four company stores in China — two in Beijing and two in Shanghai — and various official resellers. Apple’s Beijing office declined to comment.
The proliferation of the fake stores underlines the slow progress that China’s government is making in countering a culture of a rampant piracy and widespread production of bogus goods that is a major irritant in relations with trading partners.
China’s Commerce Minister promised American executives earlier this year that the latest in a string of crackdowns on product piracy would deliver lasting results.
The 27-year-old blogger, who spoke on condition of anonymity to The Associated Press, said the set-up of the stores was so convincing that the employees themselves seemed to believe they worked for Apple.
“Clearly, they had also been told that above all, they must protect the brand,” she added in the blog. “As I took these photos I was quickly accosted by two salespeople inside, and three plain clothes security guys outside, putting their hands in my face and telling me to stop taking photographs – that it wasn’t allowed. And why wasn’t it allowed? Because their boss told them so.”
A worker at the fake Apple store on Zhengyi Road in Kunming, which most of the photos of the BirdAbroad blog show, told The Associated Press that they are an “Apple store” before hanging up.
The manager of an authorized reseller in Kunming, who gave only his surname, Zhang, said most customers have no idea the stores are fake.
Some of the staff in the stores “can’t even operate computers properly or tell you all the functions of the mobile phone,” he said.
“There are more and more of these fake stores in Kunming. Although they may sell real Apple products, some of those products were not imported through legal means. And they cost more.”
Fake Apple stores are a “particularly egregious example” of brand piracy but their emergence is not surprising given the amount of product counterfeiting faced by corporations such as Apple, said Ted Dean, president of BDA China Ltd., a telecoms market research company.
He said a challenge for mobile phone companies and others selling branded products across a country as big as China is how to manage distribution, especially to smaller cities.
“And then, making sure people aren’t copying it, faking it … is absolutely a challenge,” said Dean, who once saw a fake Apple phone in China that had an Apple logo — but with no bite taken out of it.
Apple said this week that China was “very key” to its record earnings and revenue in the quarter that ended in June.
Revenue was up more than 600 percent from a year earlier to $3.8 billion in the area comprising China, Hong Kong and Taiwan, said Apple’s Chief Operating Officer Timothy Cook, according to a transcript of a conference call on Tuesday.
“I firmly believe that we’re just scratching the surface right now. I think there is an incredible opportunity for Apple there,” Cook said.
The company plans to open two more Apple stores in greater China — one in Shanghai and another in Hong Kong — by the end of the year.
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