Dex One (NYSE: DEXO) continues its shakeup under new Chief Executive Officer Alfred Mockett, but this time the changes aren’t among the executive ranks.
On Thursday, the Internet advertising and yellow pages firm said it was outsourcing some of its information technology staff to HCL Technologies, which operates a tech support center in Cary.
Mockett took over as CEO last September. Since January, he has made four changes in his management team.
How many Dex One workers will be involved was not disclosed.
“The initiative is part of Dex One’s strategic plan to accelerate delivery of new digital offerings while reducing operational costs,” Dex One said in a statement.
“By selecting HCL Technologies, we gain solid engineering expertise that complements our Santa Monica, Calif. and Denver digital product development teams. This powerful combination of people and processes will reduce development cycle times and accelerate delivery of new digital solutions to our customers,” said Atish Banerjea, Dex One’s chief technology officer. “Beyond the operational benefits, this partnership reduces our costs and is part of the company’s larger effort to record $140 million in cost savings in 2011.”
Banerjea joined Dex One in January.
Dex One plans to work with HCL on more than just tech support.
“The company will strengthen its IT footprint, IT help desk support and quality assurance, and will increase flexibility for future IT growth across mobile and online platforms, including iOS, Android development, cloud-based device testing, Web 2.0 and data warehousing and business intelligence,” the company said. “Dex One and HCL will also develop and integrate new mobile, video and social media channels to further enhance marketing strategies for local businesses.”
HCL recently told The Triangle Business Journal that it plans to add some 200 jobs to its Cary work force. HCL is based in India.
Dex One will receive support from HCL in Cary and India.
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