Local Tech Wire

MORRISVILLE, N.C. – , the world’s No. 4 PC manufacturer, has a new general manager for its North America operations – but he is not a new face.

David Schmoock, Lenovo’s senior vice president of operations for the company’s Mature Markets Group, is also taking the North America spot.

As part of the change, Schmoock will be transferred to Morrisville from Paris.

In another change, Lenovo named Chris Grey as North America Channel Chief. He had been serving as acting channel chief.
Frey reports to Jay Parker, general manager for Transactional Business.

Parker and Tom Looney, general manager for North America Relationship Busines, report to Schmoock.

Also on Thursday, Lenovo launched a Partner Services Program as part of a strategy designed to improve sales through channel partners.

Lenovo is launching a Service Sales Support Center and “enhanced” incentive program.

"We’ve created a robust portfolio of service offerings covering the entire lifecycle of the PC, from deployment to maintenance to recycling at the end of life," said Peter Bartolotta, senior vice president of Global Services for Lenovo. "We’ve always given partners the flexibility to pick and choose which Lenovo services best fit their needs, and now we’re rewarding them for helping to grow priority services."

In an interview with ChannelWeb, Jay McBain, director of small and medium size businesses for Lenovo, said Lenovo doesn’t “want to compete with our channel in services like a competitor with headquarters in California [Hewlett-Packard] and another with headquarters in Texas [Dell].”

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