Local Tech Wire

DURHAM, N.C. – Ryan Allis, chief executive officer and co-founder of e-mail marketing firm , returned home to the Triangle on Thursday after being caught up in the volcano travel maelstrom across Europe.

Turning from tech to travel entrepreneur, he spent days seeking for a way to get home. And he wrote about his experiences at his “Dare Great Things” blog.

“Between trains, taxis, plans and automobiles, I’ve spent four days getting home,” Allis told WRAL in an interview. “I’m excited to be home.”


“At times there were some frustrations,” he added but Allis ended up describing the event as an “excellent adventure.”

Here are some of the highlights from his blog:

“To the Dominican Republic I go”

Weddings have been missed. Births have been missed. Babies have been conceived that otherwise would not have been. Lifelong friendships have formed. Serendipitous first romantic connections have blossomed in Hyde Park. Lovers have connected via Skype and Gmail video chat.

Yes, there will be a movie. And no, I still do not know how to pronounce that darn volcano’s name. No one does.

UK Airspace Closed Since Thursday

It’s 5pm GMT on Tuesday 20th of April 2010. I’m writing on a Eurostar train from London to Paris that will soon go under the ocean. I’m trying to get back to work at iContact in Durham, NC and to a loving girlfriend Jess in Chapel Hill.

UK airspace has been closed since Thursday mid-day. My flight home on Sunday was canceled. I had been stuck in London for three days, prior to deciding to stop waiting and head south.

A Plan to Escape

By Monday at noon I had a plan. I had booked a Hertz rental car at London Heathrow and would pick up Nathaniel Whittemore of Change.org and two other friends from the Skoll World Forum who were stranded here and drive down for a Friday flight in Madrid. The rental was expensive, but it was something that felt both adventurous and productive, two words that are too rarely aligned.

But then, in the hotel lobby the news came on saying the UK airspace would open. The newsflash scroller said airspace would open at 1800 hours. The lobby erupted with cheers.

My new 42 year old friend, fellow American business-traveler gone-astray Chris, and I jumped in a cab across the street to Heathrow Terminal 3 thinking we might as well go jump in line. He had been stuck since Thursday was trying somehow, someway to meet up with his wife, 9 year old son, and 7 year old daughter who left Boston today for his annual family vacation.

By the time we got back to the hotel with hopes dashed the newsflash scroller had corrected itself, by adding the word ‘tomorrow.’ But alas, there was hope for an opened Heathrow.

So I canceled the rental car and took take my chances staying put. I didn’t really want to learn how to drive on the left side of the road in the UK, anyway. Or for that matter, learn how to drive on the right side of the road in France and Spain with a right-sided steering wheel, regardless of the amount of liability insurance. Back to Plan C it was.

Excitement Until the Fiery Volcano Recast its Ash

After a serendipitous dinner with a new friend and Skoll delegate Darlene from Ikatu, who is setting up for-profit socially responsible businesses in Ghana to scalably employ disadvantaged youth after eighteen years at QVC, I prepared for bed excited at the possibility of going home.

Last night at midnight. I had a confirmed seat on a flight from Heathrow direct to Raleigh leaving tonight (Tuesday) at 8pm and had received the cherished official American Airlines text message telling me so. All was looking promising.

I forwent the mini-van to Madrid option that an entrepreneurial Skoll delegate had arranged to depart from our hotel at 5am and the Skoll Foundation canceled their rented coach service to Madrid intended to rescue their foundation members and stranded guests. All was looking rosy, and most went to bed happy.

But then, around 1am news spread on Twitter via the creatively coined #ashtag hastag that the volcano had started erupting again. By the 3am NATS update suddenly instead of preparing opening up Tuesday the situation was “dynamic and variable” which seemed to be governmental double-speak for “you’re probably screwed.”

And so the volcano started erupting again in the middle of the night, keeping London shut down for the sixth straight day.

Decision Time

After receiving the dreaded flight canceled text message, it was decision time.
And so, rather than waiting for an indefinite period of time, at least until Thursday, for a flight from Heathrow, here I am on a Eurostar train to Paris (the coach seats were all taken so here I am in first class anything for the first time in my life and hopefully the last).

Tomorrow, I have a flight booked to the Dominican Republic and then on to Miami Wednesday night and to RDU Thursday. Today, Paris is open.

Tomorrow, we shall see. C’est la vie.

(Editor’s note: That route ended up being his way home.)

I’m currently working on Plan F, hoping it sticks. I don’t think I’ve ever had a Plan F before, for anything.

Plan A: London to Raleigh by plane leaving Sunday

Plan B: London to Raleigh by plane leaving Monday

Plan C: London to Raleigh by plane leaving Tuesday

Plan D: London to Madrid (in rental car) to Raleigh (by plane) via Ecuador and New York, leaving Thursday

Plan E: London to Madrid (in mini-van) to Raleigh (by plane) via Miami, leaving Friday

Plan F: London to Paris (on the Eurostar train) to Raleigh (by plane) via Dominican Republic and Miami, leaving Wednesday

Plan G: London to Paris (on the Eurostar train) to Madrid (by bus) to Raleigh (by plane), via Miami, leaving Friday

Who would have thought going to Punta Cana in the Dominican Republic via Paris would ever be the best option home to NC from London?! …

Who We Should Not Forget As We Tell This Story

As the stories of the inconvenienced well-off are told, we musn’t forget those who are truly suffering tonight.

People like me, business travelers with an EA, who can afford hotels, are doing just fine and can relax and enjoy. I am not in the majority, however. Most here are tourists and families who are stuck and cannot easily afford the $2000 or $3000 extra cost per person to get home per person in any reasonable time frame.

I particularly have sympathy in this uniquely ambiguous situation for those who have truly been hurt financially or otherwise by this situation.

From the family sleeping in the Heathrow arrivals section, waiting now six days for their connecting flight, who cannot afford the jacked-up hotel rates (what was once 29 pounds is now 79, what was once 139 pounds is now 200) to the Kenyan farmer who now has nothing but wilted flowers or a rotten crop that must be tossed or turned into cow-feed, families have been economically devastated due to the decision to close the airspace, some say unnecessarily.
There is a tremendous economic story here, and tremendous economic pressure to open up the air. …

When You’re Stuck in a Trap Eat Cheese

The best line of the week was from Peter Greenberg at CBS speaking at TEDxVolcano, “When your stuck in a trap, eat the cheese.”

‘Tis the adventure of globalized commerce disrupted by a fiery Mother Nature.
So here I am in France. The train is now temporarily stuck due to a “problem on the tracks.” Perhaps some brie is called for.

UPDATE 12:53am: I made it to the hotel in Paris by the airport. UK airspace opened as of 9:34pm GMT Tuesday. The flight from Paris to the Dominican Republic is looking good for tomorrow. After waiting in line to see if we could get on an earlier flight and the only option being an outrageous $8000 business class ticket to Miami in the morning. We’re getting up at 6:30am to attempt to fly standby on anything to the U.S.

Recap: TEDxVolcano

April 18, 2010

I’m at The Hub incubator space next to London Kings Cross station this evening. I’m attending a spontaneous entrepreneurial event called that has been set up in 24 hours by Nathaniel Whittemore of AssetMap and Change.org with the support of TED, TEDxLondon, Sandbox Network and many others. The wonderful MC was June Cohen of TED Media.

The amazing line up of TEDxVolcano speakers were:

• Larry Brilliant, Skoll Foundation
• Rita King, Dancing Ink
• Chris Fralic, First Round Capital
• Jim Fruchterman, BenetechJim Burke, Participant Media
• Cara Mertes, SunDance Festival
• Sally Osborn, Skoll Foundation
• Matthew Bishop, The Economist, Author of Philanthrocapitalism
• Jim Hornthal, CMEA Capital
• Gary Bolls, Social Capital Markets (SOCAP) Conference
• Peter Greenberg, Travel Correspondent CBS
• Elizabeth Lindsey, Mapping the Human Story
• Jeff Skoll, The Skoll Foundation

There were also three wonderful musical performances by Sushella Raman.

Here are some funny or especially noteworthy quotes:

“Money doesn’t really matter when you’re stuck by a volcano. You could have a private jet, but that just means you’d get to die alone.” – Cara Mertes

“This is the generation that has to decide whether we will actually have a civilization” – Cara Mertes, Sundance

“The name of the volcano Eyjafjallajokull in the local Icelandic dialect actually means Goldman Sachs.” Matt Bishop, Philanthrocapitalism

“It is difficult to have an intelligent debate today on many critical issues like capitalism and on climate change without people immediately taking sides.” – Matt Bishop, Philanthrocapitalism

“Thank you to the British allowing us colonials to stay here for an indefinite period of time.” – Jim Hornthal

“How many people are stranded. You’re screwed. So, what’s the best thing to do when you’re caught in a trap. Eat the cheese!” – Peter Greenberg, CBS Travel Correspondent

“Today in Kenya, 400 tonnes of flour (or flowers?) in Kenya was thrown out because it is rotting. Think about the economic impact.” – Peter Greenberg, CBS Travel Correspondent

“For every day we’re not flying and air cargo is not flying documents aren’t being delivered, produce is not being delivered, medicine and organs aren’t being delivered.” – Peter Greenberg, CBS Travel Correspondent

“Even in the best of times, airlines lie. If they were running the shipping business they would have listed the Titanic as on time.” – Peter Greenberg, CBS Travel Correspondent

“We all have watches, but we have no time.” – Elizabeth Lindsey

“Perhaps this time is essential for you to consider, are you going to upgrade your impact” – Elizabeth Lindsey

“We wanted to keep our friends here after Skoll. Do you know hard it is to fake a volcano. Damn the volcano, let’s have a ball.” – Jeff Skoll, Skoll Foundation

Volcano Causing Entrepreneurs to Be, Well, Entrepreneurial

April 18, 2010

I’m stuck in London for a few days due to the Eyjafjallajokull volcano eruption in Iceland.

I’m looking outside my hotel window at a calm Heathrow airport. It’s filled with parked planes, but nothing and no one is moving. All of the UK and much of European airspace is closed.

Here’s a concerning part–the last time the Eyjafjallajokull volcano erupted in 1821 the eruption lasted for two years. Oh my! This volcano could affect European air travel for quite some time. The International Air Transport Association (IATA) has said airlines are losing about £130m per day in revenues.

Fortunately the forecast is calling for a storm toward the end of this week that should make it safe to fly again, at least for a time.

I’ve looked into taking the 7 day Southampton to New York cruise home (people are actually considering this!) or getting a ferry to Bilbao, Spain and then a train to Lisbon, which is currently open for most flights, but it would take at least three days to even get to Lisbon from London at the moment as the ferry services are mostly booked up.

So I’m going to get comfortable and get some work done. It looks like iContact’s European headquarters will be opening tomorrow .

In the meantime I’m attending tonight in London which looks fun! A few hundred entrepreneurial attendees of the Skoll World Forum on Social Entrepreneurship and OxfordJam remain stranded as volcano refugees–so Nathaniel Whittemore has in 24 hours organized this event to bring us back together in true entrepreneurial fashion.

Also entrepreneurial is a ‘rescue mission’ set up by a local TV host here who is taking Britons stranded in France back to the UK by boat.

Some here are suggesting the UK, French, and US militaries need to get some transatlantic boat services running to get people stranded on both sides of the oceans home and back to work and their families. A lot of people here would take a guaranteed 7 day return at this point.

Anyone have any creative ideas on how to get back to North Carolina?

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