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Local Tech Wire
MORRISVILLE, N.C. – Cyber Monday shoppers overwhelmed Monday, so much so that it crashed and forced to issue an “Oops” e-mail on Wednesday.
“Oops – The Lenovo site is back up. Cyber Monday deals extended. Shop now,” the world’s No. 4 PC manufacturer said in the message.
“We’re sorry, due to overwhelming demand our website encountered problems,” the statement added. “We’ve extended our sale thru Wed 12/2 so you won’t miss out on Cyber Monday deals.”
On the Web site, Lenovo proclaimed: “Due to overwhelming demand, this sale has been extended.”
A Lenovo executive said "capacity issues" triggered the outage.
"We had outage on Monday and Tuesday due to capacity issues," Lenovo’s Ray Gorman told Local Tech Wire and WRAL.com. "We have addressed those issues and extended our Cyber Monday sale to customers who missed it on Monday."
Asked if Lenovo was taking steps to deal with capacity issues, Gorman said "Yes."
The specials drawing the traffic included a discount of more than 50 percent for a Lenovo ThinkPad notebook. It was selling at $591.20 after “$613.80 instant and eCoupon savings.”
Gorman said traffic hit record levels.
"Regarding the five-day sales period starting the day after Thanksgiving through yesterday, lenovo.com achieved record sales in the U.S., almost double last year’s totals for the same period," he said.
Other specials included eCoupons for 10, 15 and 20 percent.
Lenovo hotties included our flagship ThinkPad T series, in both 14" and 15" versions, snapped up by our business customers, and for consumers, IdeaPad Y550 laptops and S10-2 netbooks were rolling out," Gorman said.