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AP, LTW
AUGUSTA, Maine – The Maine Public Utilities Commission is ordering (OTC: FRP) Communications to give customers rebates because of its poor service.
Financially plagued FairPoint, which is based in Charlotte, N.C., filed for bankruptcy in October.
The commission says FairPoint didn’t meet its specific quality performance standards in 2008 and 2009.
On Monday the commission ordered FairPoint to send its Maine customers rebates of $1.72 per line each month through Dec. 1 next year.
Commission Chair Sharon Reishus said the commission must protect Maine’s phone customers.
She also reminded FairPoint the commission can impose additional penalties if needed.
FairPoint’s operations in Maine, New Hampshire and Vermont have been beset with problems since the company bought the system from Verizon almost two years ago.
