RESEARCH TRIANGLE PARK, N.C.–ChannelAdvisor and Interapptive, a provider of e-commerce shipping solutions, have formed an alliance. The arrangement allows ChannelAdvisor customers to use ShipWorks to streamline their post-sale processes. In addition, Interapptive’s shipping and order management software will integrate directly with ChannelAdvisor’s Merchant Platform.
With this partnership, ChannelAdvisor customers will be able to download orders into ShipWorks, print shipping labels, provide tracking numbers to buyers, and update the status of orders within ChannelAdvisor. In addition, ChannelAdvisor customers will be able to manage and ship their orders by using ShipWorks built-in support for FedEx, USPS, and UPS while eliminating the need to cut and paste, re-key, and export order information. ShipWorks also provides customers with tools to manage customer service, order processing, and business reporting.
“For the first time, ChannelAdvisor Merchant customers can begin leveraging the powerful fulfillment capabilities of ShipWorks,” says Wes Clayton, president of Interapptive.
“One of the common hurdles faced by SMBs when ramping up their online businesses is the ability to handle a significant increase in back-office logistics,” says Scot Wingo, CEO of ChannelAdvisor. “By partnering with Interapptive, our customers have another competitive advantage.”
A 30-day free trial of ShipWorks is offered to all ChannelAdvisor Merchant customers. After the trial period, customers pay a monthly fee that automatically adjusts based on shipment volume.
