HumanCentric, which focuses on human factors research, design, evaluation and training, has won three federally sponsored contracts and has set up a new business unit to handle those projects.

Called HumanCentric Research, the new group will be led by Mike Maddox, a veteran member of HumanCentric’s management team and will focus on government clients.

The three projects include two with the Federal Aviation Administration and one with the Social Security Administration. HumanCentric Research has been tasked to develop methods enabling FAA personnel to predict the likelihood of human error with air traffic control systems and also to design a web-based guidebook for aircraft maintenance.

The Social Security project calls for a usability test of an online application that allows people to estimate their retirement earnings.

“My vision for HumanCentric Research is to become one of the pre-eminent providers of human factors research and design for federal, state, and local government agencies,” Maddox said. “Through the application of sound science, strong experience and creative talent, HumanCentric Research will provide our clients with services that do not just meet their needs but exceed them.”