Implementing management and systemic changes from such programs as Six Sigma and TQM (total quality management) can pay big dividends for companies, according to a new study from Best Practices.
The consulting firm’s survey of 84 companies and 15 case studies shows that the management programs can reduce costs by 10 percent a year, the company says.
The study cites several examples, including:
“This research provides an invaluable perspective on the current landscape of quality efforts,” said Chris James, vice president at Best Practices, in a statement. “Leading global companies reveal their accrued experiences, metrics and lessons learned.”
For more information, see: www3.best-in-class.com/rr363.htm