RALEIGH–The Neiman Marcus Group (NYSE:NMGA) has bought Identify Software’s AppSight Applicaton Support System to help its information technology support team resolve software application problems quickly in its online and retail operations.

AppSight captures, communicates, and identifies the root cause of application problems across the entire support chain.

“Technology has come to the forefront as a competitive tool in retail-comparable to using a new pricing strategy or introducing a new store format,” said Jeff Roster, principal analyst with Gartner Inc.

Founded in 1996, Identify Software is headquartered in Israel and Raleigh.