Peak 10, a data center solutions provider in the Southeast, says it attained a 95 percent customer renewal rate for 2003, helping the company increase revenues.

Customers renewing contracts with Peak 10 in 2003 included MPS International, the N.C. Healthcare Information and Communications Alliance, MindBlazer and SendTec.

Renewals, new service offerings and network stability helped increase Peak 10’s 2003 revenue by 123 percent and its customer base by 64 percent over 2002, the company reports.

“Our renewal performance and the growth we’ve achieved highlights our business model and the quality of service we provide customers in all four of our markets,” said David Jones, president and chief executive officer of Peak 10. “Customer care is the number one priority at Peak 10; we continue to listen closely to customer needs as we develop new products and expand our business into new markets.”

Other Peak 10 clients include Allstate, Jefferson Pilot, Hawaiian Tropic, LendingTree, Siemens and The Outback Bowl.

Peak 10 has four data centers located in Charlotte, Raleigh, Tampa and Jacksonville, FL, and says it will be announcing a fifth market in the near future.

The company says it implements and manages customer support and engineering programs on a facility level, enabling it to address problems locally and provide multiple levels of security, power, redundant HVAC systems, fire suppression, monitoring and management.

Peak 10: