Sears will be installing new IBM SurePOS 740 systems, IBM 4610 receipt printers and IBM flat panel touch displays throughout its retail stores in the U.S.
The first wave is being installed during the first half of 2004, with the entire rollout expected to be completed by June 30, 2005. Financial terms were not released.
The Internet capabilities of the SurePOS 740 will help Sears’ sales associates link transactions in the future from the stores, the Web, and host Enterprise applications, such as customer history.
“Sears has been well known for more than a century for providing outstanding customer service. Like many of the world’s leading retailers, they are leveraging advanced, on-demand technology to enhance both their business operations and their customer service,” said Tom Peterson, general manager of IBM Retail Store Solutions. “It’s important that these retailers have the investment protection of a POS system that can give retailers the flexibility of combining their existing POS peripherals and software with an advanced new system that features powerful processors, increased memory, greater storage capacity and enhanced network connectivity.”