Identify Software says its AppSight Black Box software for the Microsoft .NET Framework is now available.

AppSight enables an extended enterprise to reduce application support costs while increasing customer satisfaction through rapid problem resolution, according to Identify.

Identify’s patented Black Box software is deployed on all application tiers…inside the firewall as well as in remote locations…to record full problem data, from user actions to source code execution flow.

With analysis tools designed to fit the different needs of each level in the support chain, Identify says AppSight pinpoints application problems.

Hundreds of enterprises and software vendors currently use Identify’s AppSight, the company says.

Established in 1996, Identify is headquartered in Israel and Raleigh, with offices throughout the US, in Germany and the UK.