AutoMarketSmart, a new software package for automobile service departments, is now available from Customer Connect.
The service includes the ability to send electronic surveys to customers as soon as they have received service. Customer results are tabulated daily and monthly and provided to service managers.
Service departments also can brand the surveys, which are based on
Customer Service Index rankings, with their respective logos. Customer Connect also provides training.
Customer Connect: www.cust-connect.com
