Xiameter, a business unit of Dow Corning, has deployed HAHT Commerce’s Chemicals Suite.
Xiameter, which is web enabled, said the HAHT software will have access to an improved product catalog, simplified order tracking and improved delivery tracking.
Xiameter deals in commodity chemicals, and its products are sold around the world.
“At Xiameter, we make every effort to ensure that customers have easy and rapid access to information around the clock, and we regularly survey them to find out how their needs are evolving,” said Michael Lanham, executive director of Xiameter. “The HAHT Chemicals Suite has enabled us to turn this customer feedback into real practice site improvements specifically designed for the chemicals industry, so we improive the user experience while maintaining a competitive edge.”