Nortel Networks (NYSE:NT) has introduced Business Communications Manager (BCM) Release 3.0, which adds interactive voice response (IVR), IPSec client support, increased TDM station capacity.

These and other enhancements are designed to help drive increased revenues while reducing costs for small- to medium-sized businesses and branch offices, Nortel says.

House of Blues Concerts Canada recently upgraded to BCM Release 3.0 for added flexibility and robust capabilities. The company supports 35 users on a BCM, and plans to install and connect BCM’s across all its locations to create a seamless voice network with 4-digit dialing.

Nortel says BCM is the only converged voice and data solution that gives small- to medium-sized businesses and branch offices a choice of either an IP-enabled or pure-IP strategy.

“BCM Release 3.0 raises the bar as the standard for IP telephony solutions delivering powerful features to small- to medium-sized businesses and branch offices needing a converged voice and data solution as well as advanced applications,” Nick Pegley, vice president and general manager for Enterprise IP Services at Nortel, said in a statement. “BCM drives network efficiencies, lower training and personnel costs, and remote management through a single interface, while providing real investment protection.”

Nortel: www.nortel.com