WRAL Tech Wire

Customers say service improving at top 3 wireless providers

The American Customer Satisfaction Index puts Sprint, AT&T, T-Mobile USA and Verizon Wireless within two points of each other on a 100-point scale of customer satisfaction. That's the smallest spread since the survey started looking at all four companies in 2005.

Verizon to auction spectrum worth billions

Verizon Wireless on Wednesday said it will auction a parcel of radio frequencies, which could be worth billions of dollars in an industry scrambling to offer consumers more cellular broadband.

Verizon Wireless

Verizon Wireless, TW Cable team up for service offerings

Consumers in the Triangle can pick a package of wireless and cable TV as well as other services from Verizon Wireless and Time Warner Cable.

SAP targets SAS, IBM; new iPad rates No. 1; iPhone dominates sales; Nortel trial; Cisco invests big in Brazil

Inside the Bulldog blog: SAP unveils its predictive analytics software; Consumer Reports likes the new iPad despite heat; iPhone outsells its rivals - combined; Nortel's earnings "error;" Cisco to invest $547M in Brazil

GSK's HIV drug matches Merck; AT&T, Verizon speed-date startups; stalking women app pulled; unveiling Lenovo's new laptops; Steve Jobs the movie features Ashton Kutcher

Customers fleeing, T-Mobile moves to embrace iPhones

The nation's fourth largest wireless carrier says it will revamp its network to support Apple's phones. T-Mobile lost more than 500,000 customers in the fourth quarter.

Court OKs immunity for telecoms in wiretap case

A federal appeals court says a law giving telecommunications companies legal immunity for helping the government with its email and telephone eavesdropping program is constitutional.

Verizon Wireless bans Google payment software from new Samsung phone

Verizon is part of a consortium of carriers that are planning its own payment application, and the company says its waiting to provide a wallet application until it can provide "the best security and user experience."

Time Warner, other cable firms to resell Verizon Wireless

Cable companies Comcast, Time Warner Cable and Bright House Networks also say they are selling their wireless licenses to Verizon Wireless for $3.6 billion.

Earnings snapshot: What's happening in telecom sector

A summary of earnings reports for selected telecommunications companies and what they reveal about the industry's prospects.

Lenovo's India boom; Michael Dell vs. Lenovo; Red Hat's secure PCs boot; Thai floods hit hard drive supply; Google TV upgrade

Bulldog blog headlines: Lenovo is on track to open 1,000 stores across India; Michael Dell says Dell makes more money off PCs than Lenovo; Red Hat, partners eye secure PC boot in dispute with Microsoft; Thailand floods could drive up PC prices; changes for Google TV.

Verizon earnings up, but wireless growth slows

Verizon Wireless kept adding more high-paying subscribers than rival AT&T Inc. But like AT&T, it was hurt by the delayed launch of the new iPhone model, and missed analyst expectations for the number of new subscribers on contract-based plans.

Verizon awards $120K to Communities in Schools in NC

Last week, The Verizon Foundation presented a $20,000 check to Communities In Schools of Durham at the Durham Performance Learning Center. Five other CIS affiliates in North Carolina also received $20,000 grants.

New iPhone hits stores; Apple co-founder among first to buy

AT&T customers who pre-ordered phones can't get phones in stores, a spokesperson says. The iPhone 4S will be available at all Apple stores plus AT&T, Sprint and Verizon Wireless stores. Some Best Buy, Target and Walmart stores and authorized resellers will also carry the phones.

Apple iPhone fans line up in Japan to buy new 4S.

New iPhone is red hot with pre-orders topping 1M

Apple Inc. and various phone companies started taking orders for the phone last Friday. It hits stores this coming Friday.

Touting iCloud through new iPhone 4S