Medfusion, which recently was reacquired from Intuit by founder Steve Malik, has “ended” its services relationship with Allscripts in what the company describes as “unresolved payment disputes.”

“Medfusion had been indirectly providing its online patient portal and website solutions to approximately 30,000 Allscripts providers,” a company spokesperson says.

“These users of Medfusion’s portal technology not experience any immediate lapse in service, and they will be given an opportunity to secure direct service from Medfusion.”

In a press release Monday morning, Medfusion announced the termination of the agreement “due to unresolved payment disputes.”

“The end of a long-standing contract is never easy,” said Vern Davenport, Medfusion president. “However, for us at Medfusion, we believe that this is best for the healthcare providers and patients we serve.”

Allscripts providers had used Medfusion portal technology for a variety of patient services. 

“Healthcare providers are under a lot of pressure to meet government requirements,” added Davenport. “Medfusion’s job is to help providers do that in the most effective manner and help them ensure their incentive payments are awarded. As we enter this most exciting era of consumerism in healthcare, we will continue to offer solutions for patients who want to understand and play a more active role in their overall care.”

MedFusion has set up a team to handle customers affected by the situation.

“Provider groups who have questions can call the dedicated Medfusion customer transition center at  1-877-599-5120 or go to www.medfusion.com/transition for more information,” the company said.