WRAL Tech Wire

Apple’s iPhone case giveaway – Don't miss out on yours

In this June 7, 2010 photo, Apple CEO Steve Jobs talks about the composition and metal antennae band that surrounds the new Apple iPhone4 at the Apple Worldwide Developers Conference, in San Francisco. (AP Photo/Paul Sakuma)

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The Associated Press

A few questions and answers about Apple Inc.'s (Nasdaq: AAPL) decision announced Friday to give iPhone 4 buyers a free case:

Q: Why is Apple doing this?

A: The iPhone 4 was redesigned. A steel band that runs around the phone acts as its antenna. Some people say calls disconnect when they accidentally cover a spot on the band with their bare hands. Apple says the phones don't need fixing, and people can easily avoid the problem by using a case.

Q: Who gets a free case? How can I get mine?

A: Starting later this week, everyone who bought an iPhone 4 can go to Apple's website and sign up to get a free case in the mail. Apple can't make enough of its own $29 "Bumper" cases for everyone. It will add more cases to its selection and let people choose.

Q: What if I already bought one?

A: People who already paid for a Bumper case can get a refund, though details on how to get it aren't immediately available. Those who bought cases made by companies other than Apple are not eligible for a refund.

Q: How long will the free case offer last?

A: Through Sept. 30. The company will decide then whether to extend the offer.

Q: What if I'm still not happy with my iPhone 4?

A: Apple will give you a full refund. People who bought their iPhones from AT&T can also get a full refund and break their contracts without penalty.

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