Posted Sep. 17, 2012 at 3:02 p.m.

Premium Lock Is 'do not call list' law a failure? Complaints mount

Published: 2012-09-17 15:02:12
Updated: 2012-09-17 15:02:12

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Telemarketers are supposed to check the list at least every 31 days for numbers they can't call. But some are calling anyway, and complaints about phone pitches are climbing even as the number of telemarketers checking the registry has dropped dramatically....

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Our home number has been on the Do Not Call list for years. We now get regular robocalls from "Heather at Account Services" and "Rachel at Cardmember services." Yesterday we got two calls from "Rachel" approximately 3.5 hours apart. I have personally told these "folks" to remove us from their call lists on a dozen occasions, written complaints to the State of North Carolina, and just hung up hoping to avoid giving these criminals any more indication that we are actually alive. I'm interested in a Federal or State lawsuit to shut these people down and to imprison the backers because they clearly know they are violating the law and are doing it anyway. What can we do to neuter Heather and Rachel?
Telephone carriers need to improve technology so that caller id information is correct when the call first enters the network. If I have a little corporate telephone company, with software that I can change, and it is connected initially to AT&T or Time Warner communications, then that gateway should validate caller id information that I specify.

One of my problem callers has caller id information that says "1". No real number, much less a valid number, just "1". At the very least, the connection gateway should not allow that call to enter the network.

Don't make a law and then prosecute folks that break it. If possible, fix the technology so that it works correctly.
Complete failure. I continue to get calls. I report the calls and nothing happens. When I tell callers that they are in violation of federal law and tell them to remove my number from their call list they ignore me and call back. This law has become a joke.
Absolute failure!!! Why?? No enforcement or severe enough punishment. Government- do your job and enforce the laws we have.
Big failure. It seemed to work ok for awhile, but what do they do about all the robocalls ?
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