Updated Jul. 17, 2012 at 7:07 a.m.

Premium Lock Google+ tops social media index; Facebook falters

Published: 2012-07-17 06:25:00
Updated: 2012-07-17 07:07:14

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Google+ ties Wikipedia for No. 1 in a customer service index report while Facebook's score falls due to changes in format, excess of ads and privacy concerns....

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