Posted Feb. 3, 2012 at 11:52 a.m.

Premium Lock Want to win more business? Then listen to your customers, NCCU business dean says

Published: 2012-02-03 11:52:37
Updated: 2012-02-03 11:52:37

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D. Keith Pigues, right, and Debra Michie at ACG event Debra Michie, the executive director of ACG's Raleigh-Durham chapter, and D. Keith Pigues. (Photo courtesy of Kelly Campbell) Image 1 of 2 · Next Image…

All too often, companies spend too much time talking about their capabilities, products, and services and not enough time listening to the needs of their customers, says NCCU's D. Keith Pigues....

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