Uber faces new concerns about customer privacy after The Washington Post reported Monday that a job candidate was allowed to view rider database.
Meanwhile, a Uber exec has been disciplined for accessing data of a journalist’s rider history using the company’s so-called “God app.”
The incidents are the latest in a series of bad news both from a public relations perspective as well as on the regulatory front where Bloomberg news and BBC reports the ride sharing service continues to face hurdles in Vietnam and India.
News website The Verge picked up on The Post report about an applicant’s database access.
The Post raised larger concerns in a story headlined: “Is Uber rider database a sitting duck for hackers?”
The Verge noted that Uber said in a statement the database is protected and violations of the company’s privacy policy ”result in disciplinary action, including the possibility of termination and legal action.”
The news site Slate reported that Uber’s New York general manager was disciplined after a Buzzfeed report that Mohrer had accessed the data on a journalist. No specifics of the disciplinary action were disclosed.
Uber generated negative publicity last Halloween over fees charged some riders. Uber defended the pricing. Complaints were filed with the North Carolina Attorney general’s office, according to The Triangle Business Journal.
The North Carolina General Assembly is concerning looking into regulatory issues regarding Uber and other services in the so-called “shared” economy.
The Washington Post story can be read online.
